Get in Touch With Us
We value every message we receive. Whether you have a question about something you've read on our site, want to flag an error, or simply need a bit of guidance, our team is here to help. We aim to respond to every enquiry promptly and thoughtfully.
How to Reach Us
The quickest way to contact us is by email. Send your message directly to [email protected] and a member of our team will get back to you as soon as possible. We typically respond within one to two working days.
What You Can Contact Us About
There is no strict list of topics we will or won't discuss. If it relates to our website or its content, we want to hear from you. Common reasons people get in touch include:
- Pointing out inaccurate or outdated information on any of our pages
- Asking for clarification on something covered in our guides or reviews
- Reporting a technical issue with the website, such as a broken link or a page that won't load correctly
- Submitting a general enquiry about how our site works or how we produce our content
- Raising a concern about responsible gambling resources or signposting
A Note on Response Times
We are a small, dedicated team. We read every email personally and take each one seriously. Because of this, we do not operate an automated reply system — when you hear from us, it will be a real person responding to your specific message. Please allow up to two working days during busy periods, though we often reply sooner.
Responsible Gambling Support
If you or someone you know is struggling with gambling-related harm, please do not wait to seek help. Organisations such as GamCare, BeGambleAware, and the National Gambling Helpline offer free, confidential support around the clock. These services are independent of our website and are available to anyone who needs them.
We Welcome Feedback
Our goal is to provide accurate, honest, and genuinely useful information. If something on our site has helped you — or if you think we could do better — we would love to know. Constructive feedback helps us improve, and we read every message with that in mind.
Reach us any time at [email protected]. We look forward to hearing from you.